Our service terms, conditions, and policies for kitchen renovation services
These Terms of Service ("Terms") constitute a legally binding agreement between you and Nelson's Complete Maintenance & Handyman Services ("Company," "we," "our," or "us") regarding your use of our website and services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Nelson's Complete Maintenance & Handyman Services provides kitchen renovation and maintenance services, including but not limited to:
All service work will be governed by a separate written contract that includes:
All estimates and proposals are valid for 30 days unless otherwise specified. Prices may be subject to change based on material costs, project modifications, or unforeseen circumstances.
Any changes to the original scope of work must be documented in writing and signed by both parties. Additional costs for change orders will be discussed and agreed upon before implementation.
Unless otherwise specified in your service contract, payment terms are:
We accept cash, check, and major credit cards. A convenience fee may apply to credit card transactions.
Payments not received within 30 days of the due date may be subject to a late fee of 1.5% per month or the maximum allowed by law, whichever is less.
In accordance with Alaska law, we reserve the right to file a mechanic's lien for unpaid services and materials.
Project timelines are estimates based on normal working conditions. Actual completion dates may vary due to:
Client must provide reasonable access to the work area during normal business hours. Delays caused by lack of access may result in additional charges.
We use quality materials from reputable suppliers. All materials will meet or exceed industry standards unless otherwise specified.
If you choose to supply your own materials, you assume responsibility for:
All work will be performed in accordance with industry standards and applicable building codes.
We provide a one-year warranty on our workmanship from the date of project completion. This warranty covers defects in installation and construction but does not cover:
Material warranties are provided by the manufacturer. We will assist in warranty claims but are not responsible for manufacturer defects.
Warranty claims must be reported in writing within 30 days of discovery. We will repair or replace defective work at no charge during the warranty period.
We maintain general liability insurance and workers' compensation coverage as required by Alaska law.
Our liability is limited to the cost of the services provided. We are not liable for:
Client is responsible for:
We will obtain necessary permits for work requiring permits. Permit costs are typically included in project pricing unless otherwise specified.
All work will comply with applicable building codes and regulations. If existing conditions do not meet current codes, additional work may be required at additional cost.
We will coordinate required inspections with local authorities. Client must provide access for inspections during normal business hours.
Client may cancel services with written notice. Cancellation terms:
We may terminate services for:
We are committed to resolving disputes through good faith communication and negotiation.
If direct negotiation fails, disputes will be submitted to mediation before pursuing legal action.
These Terms are governed by Alaska state law. Any legal proceedings will be conducted in Alaska courts.
You may use our website for lawful purposes only. Prohibited activities include:
All website content, including text, images, logos, and designs, is our property or used with permission. You may not reproduce or distribute our content without written permission.
By submitting content (reviews, photos, etc.), you grant us a non-exclusive license to use, modify, and display such content for business purposes.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms of Service, please contact us:
Nelson's Complete Maintenance & Handyman Services
1217 Lawton Dr
Kenai, AK 99611-8228
Phone: (907) 252-0153
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.