Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.

Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies.

2. How We Use Cookies

Nelson's Complete Maintenance & Handyman Services uses cookies for several purposes:

• Essential Website Functions: To ensure our website works properly and securely
• User Experience: To remember your preferences and settings
• Analytics: To understand how visitors use our website
• Communication: To improve our marketing and communication efforts
• Security: To protect against fraud and unauthorized access

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for our website to function properly. They cannot be disabled as they are essential for basic website operations.

3.2 Functional Cookies (Optional)

These cookies enhance your browsing experience by remembering your choices and preferences.

3.3 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website so we can improve our services.

3.4 Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

4. Third-Party Cookies

Some cookies on our website are set by third-party services we use to enhance your experience:

4.1 Google Services

• Google Analytics: Website traffic and user behavior analysis
• Google Ads: Advertising and conversion tracking
• Google Maps: Interactive maps and location services

4.2 Social Media Platforms

• Facebook: Social sharing and advertising
• LinkedIn: Professional networking and B2B marketing
• Instagram: Visual content sharing

4.3 Communication Tools

• Email Marketing Platforms: Newsletter and campaign management
• Live Chat Services: Customer support and communication

These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

5.2 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block all cookies (may affect website functionality)
• Receive notifications when cookies are set

5.3 Browser-Specific Instructions

5.4 Opt-Out Links

You can opt out of specific third-party tracking:

• Google Analytics Opt-out
• Facebook Ad Preferences
• Network Advertising Initiative Opt-out

6. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to submit contact forms
• Loss of security features
• Reduced website functionality
• Inability to access certain pages

6.2 Functional Cookies

Disabling functional cookies may result in:

• Loss of personalized settings
• Need to re-enter information repeatedly
• Reduced convenience features

6.3 Analytics and Marketing Cookies

Disabling these cookies will:

• Prevent us from improving our website based on usage data
• Result in less relevant advertising
• Reduce our ability to measure marketing effectiveness

7. Mobile Devices and Apps

If you access our website through a mobile device or app, similar tracking technologies may be used:

• Mobile Identifiers: Device-specific advertising IDs
• App Analytics: Usage tracking within mobile applications
• Push Notifications: Communication preferences and delivery

You can manage these settings through your device's privacy settings or app-specific preferences.

8. Data Security

We implement appropriate security measures to protect cookie data:

• Encryption: Sensitive cookie data is encrypted
• Secure Transmission: Cookies are transmitted over secure connections
• Access Controls: Limited access to cookie data by authorized personnel only
• Regular Audits: Periodic review of cookie usage and security practices

9. International Data Transfers

Some of our third-party service providers may be located outside of the United States. When cookies are processed by these providers, your data may be transferred internationally. We ensure that appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect information from children through cookies or other means. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New technologies or services
• Legal or regulatory requirements
• Industry best practices

When we make significant changes, we will notify you through our website or other appropriate means.

12. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

We will respond to your inquiry within 30 days of receipt.

13. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

• All About Cookies
• Cookiepedia
• FTC Privacy Guidance